Privacy Policy

Introduction

ALMG.pro, owned and operated by Almar Prog LLC (Egypt), ALMG Solutions LLC (USA), and ALMG Solutions LTD (UK), is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws, including the GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and relevant laws in Egypt, the United States (New Mexico), and the United Kingdom.

1. Information We Collect

We collect personal and non-personal data that you voluntarily provide when using our services. The data we may collect includes:

• Personal Information: Name, email address, phone number, payment details, billing address, and other information necessary for the provision of services.
• Usage Data: IP address, device type, browser information, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your personal data for various purposes, including but not limited to:

• To provide, maintain, and improve our services.
• To process transactions and provide customer support.
• To communicate with you, including sending marketing communications with your consent.
• To monitor the usage of our services and analyze trends.
• To comply with legal obligations and prevent fraud.

3. Data Sharing and Disclosure

We may share your data with:

• Third-party Service Providers: For processing payments, hosting services, analytics, etc.
• Legal Compliance: To comply with applicable laws and protect our rights, property, and safety, and that of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience. Cookies help us understand how you interact with our website and allow us to enhance your browsing experience. You may opt to disable cookies through your browser settings.

5. Data Security

We employ industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain data processing.
• Request the transfer of your personal data to another service provider.

7. Data Transfers

If you are located outside Egypt, the United States, or the United Kingdom, please be aware that your personal data may be transferred to, and processed in, these regions. We ensure appropriate safeguards are in place for such transfers.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. GDPR Compliance

For users within the EU/EEA, we process your data in accordance with the General Data Protection Regulation (GDPR). You have the following rights under GDPR:

• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can request corrections to inaccurate data.
• Right to Erasure: You can request the deletion of your personal data under certain conditions.

10. CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the following rights under CCPA:

• Right to Know: You can request information about the personal data we collect.
• Right to Delete: You can request the deletion of your personal data.
• Right to Opt-Out: You can opt-out of the sale of your personal data.

11. Legal Basis for Data Processing

Under the GDPR, we process your personal data based on the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we have collected personal data from a child, please contact us to have such information removed.

13. International Data Transfers

As our servers are based in various countries, including Egypt, the United States, and the United Kingdom, your personal data may be transferred and processed in these jurisdictions. We ensure compliance with all applicable laws when transferring data internationally.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

15. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: [email protected]
• Phone: +201555717702
• Address:
  • Egypt: Marouf Tower, Qasr Elnil, Downtown, Cairo
  • United Kingdom: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
  • United States: 8206 Louisiana Blvd NE, Ste A, Albuquerque, NM 87113

16. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please read the privacy policies of any third-party sites you visit.

17. Consent

By using our services, you consent to the terms of this Privacy Policy and agree to the collection and use of your data as described herein.

18. Automated Decision-Making

We do not use automated decision-making processes, including profiling, that significantly affect you.

19. User Consent for Marketing

If you have consented to receive marketing communications, you may withdraw this consent at any time by following the instructions in our communications or contacting us directly.

20. Notification of Data Breaches

In the event of a data breach, we will notify affected users as required by applicable laws, including GDPR and CCPA.

21. Personal Data of Employees

If you are an employee of ALMG.pro, this Privacy Policy may apply to your employment-related data collection and processing as well.

22. Privacy Shield Framework (EU-US & Swiss-US)

For data transfers from the European Union or Switzerland to the United States, we adhere to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

23. Legal Obligations

We may disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

24. Data Protection Officer

If required by law, we appoint a Data Protection Officer (DPO) to oversee our data protection efforts.

25. Privacy Rights under UK Data Protection Laws

In addition to the rights outlined under GDPR, UK residents have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if they believe their data protection rights have been violated.

26. Contact Information for Data Rights

To exercise your data rights or for any data-related inquiries, please contact our Data Protection Officer at:

• Email: [email protected]

27. User Data Analytics

We may use third-party analytics tools to track website performance and user behavior, including Google Analytics.

28. Data Portability

Upon request, we will provide your personal data in a structured, commonly used, and machine-readable format.

29. Data Integrity

We take reasonable steps to ensure that the data we collect is accurate, complete, and up-to-date.

30. User's Role in Data Accuracy

It is your responsibility to ensure the information you provide to us is accurate and current.